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# Refund and Pay a Member

In this guide, we’ll cover the steps on how to **refund and pay one of your members**.

You can do this by the following steps:

1. Click on the members name.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/d/a/45da8533fd497c00/86d87b6f-205a-4995-8e6d-872d06_1p6ie4r.png)](https://downloads.intercomcdn.com/i/o/cp25cvug/1213019340/e0ea17fae92a74f182a1b21a60b3/iDAFlFl4AUji98i6HoMO-un055bA7EbBEA.png?expires=1767214800&signature=8ce6a96cc2930c4417c7858d806ce3a4d46102491a025d94eab8f7a58ae3a4a5&req=dSImFcl%2FlIJbWfMW1HO4zbAsJJhwgaDM0jofBn0N6X4dBhmlRLnGaE60oLJd%0ALrqYrP1gE%2FO%2FQQs9BA0%3D%0A)

2. Click on "**Refund / Pay**"

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/0/5/b7058c046222a800/f1b5c7c0-3ba5-4885-89db-c7ab6f_1vbtvnh.png)](https://downloads.intercomcdn.com/i/o/cp25cvug/1213019339/83b867b4b89bfc82c757232691ee/4DCNt8vSQmLC996Pf1fPbCTE59Ov54DtPA.png?expires=1767214800&signature=e8feda4d96de0dbfadc1a6e36ff536001084ddd1631f40ff4d33416b12a1de39&req=dSImFcl%2FlIJcUPMW1HO4zTux4EL9t7ibEKgi%2Fx1E4xyQxB8UqTGfmVwl99rl%0Amdm%2BQyC3yPoaIloxsnc%3D%0A)

3. Click on Refund Options.

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/6/0/8/1608c4edecf81d00/1bfd870d-b7b8-41ac-b0cd-a7e0e4_hmb8sr.png)](https://downloads.intercomcdn.com/i/o/cp25cvug/1213019341/c77604a40b1aaf2c75d9b9ec442e/Ni5YxaHOvQvbjBQYGuxugJBg9mcXAtBjeA.png?expires=1767214800&signature=68ff2a7e30c47f66803180840492a58af17ed970c07fccf4deb2bc156d8d313a&req=dSImFcl%2FlIJbWPMW1HO4zedc%2BMNm259AJKqi8wCrZXCDZ5eXdASzQi6xP%2BSI%0AP%2FLnElezg5TI2P1mzK8%3D%0A)